MOHAMED HISHAM ISMAIL
Lead Automation Consultant | Automation Systems Engineer | System Analyst
About Me
Software Engineer and Systems Automation Specialist with expertise in transforming complex business requirements into efficient technical solutions. I excel at bridging the gap between cutting-edge technology and real-world operational challenges through intelligent automation and system optimization. My technical background spans software development, system analysis, and automation engineering across multiple industries. Currently working as Automation Systems Engineer at Black Belt Management Group and System Analyst at Defy Insurance Agency, where I design and implement scalable automation solutions that streamline business processes and enhance operational performance. Core Technical Expertise: - Advanced automation system design and implementation - Workflow optimization using n8n, Zapier, and custom development - CRM integration and data synchronization across platforms - Process analysis and system requirements documentation - API integration and no-code/low-code solution architecture As Lead Automation Consultant at Infiniteo, I apply this technical foundation to help growing businesses eliminate manual work through comprehensive automation strategies. My approach combines software engineering principles with practical business process optimization, delivering solutions that reduce operational overhead while improving system reliability. Specializations include social media automation, email marketing systems, and custom workflow development for businesses seeking to scale their operations efficiently. I bring both technical depth from software engineering and practical implementation experience from enterprise automation projects. Available for automation consulting projects that require both technical expertise and strategic business process optimization.
Work Experience
Sep 2025 - Present
- Architect comprehensive automation solutions for growing businesses including social media systems, email marketing workflows, and custom business processes using n8n, Zapier, and advanced no-code platforms.
- Strategic automation consulting and client relationship management.
- Business development and lead generation for automation services.
- Custom workflow design and implementation oversight.
- Social media automation systems (LinkedIn growth, multi-platform scheduling).
- Cold email automation with deliverability optimization and sequence management.
- Team coordination and project delivery for complex automation implementations.
- Built systems that eliminate 15-25 hours of weekly manual work for clients.
- Implemented solutions across 20+ businesses in various industries.
Dec 2024 - Present
- Specializing in bridging the gap between business needs and technical solutions by analyzing complex systems, optimizing workflows, and ensuring technology aligns with strategic goals.
- Requirements Analysis: Identifying and documenting system requirements to enhance operational efficiency.
- Process Optimization: Streamlining workflows to reduce costs and improve customer experiences.
- Collaboration: Working with cross-functional teams to deliver scalable and innovative solutions.
Dec 2024 - Present
- Designing and implementing efficient, scalable, and innovative automation solutions that streamline processes and enhance operational performance.
- Process Optimization: Identifying inefficiencies and crafting automated workflows to improve productivity.
- Monitored and maintained automated systems, ensuring reliability and efficiency.
- Conducted regular maintenance and troubleshooting of automated systems to ensure uptime and reliability.
- Used AI-driven tools like n8n to automate workflows, ensuring data accuracy and seamless integration in CRM systems like Pipedrive.
Jan 2024 - Aug 2024
- Assisted in developing features for desktop applications using C++ and C#, contributing to the design and implementation of user-friendly interfaces while conducting manual testing to ensure functionality and usability.
- Participated in a project integrating Kinect technology to create interactive, gesture-based applications, enhancing user interaction capabilities and validating system performance with test cases for gesture accuracy and responsiveness.
- Collaborated with the team to analyze client requirements, ensuring solutions were tailored to meet business needs and user expectations.
- Contributed to writing requirement specifications, technical documentation, and test plans, ensuring clear communication between stakeholders and the development team.
Education & Training
Sep 2016 - Sep 2022
2016 - 2022
Issued May 2024 · Expires May 2031
- Skills: Automation Testing, Manual Testing, and more.